Docquity Pulse Check 2024: How clinic digitization supports patient demands

We surveyed over 530 doctors in Southeast Asia on their latest practice behaviors, including patient load management, preferred channels and clinical processes.

The results emphasize the growing digitization of clinics to meet the region’s healthcare demands. Here’s what we learnt:

• As patient volumes rise from 2023 to 2024, digital consultations appear to play a vital role in efficiently meeting Southeast Asia's ongoing healthcare demands

• Doctors rely on accessible and affordable technology, like messaging apps, for patient consultations

• With most doctors planning to invest in at least one more digital tool over the next year, Electronic Medical Records (EMRs) have emerged as a popular choice, likely to support patient loads by safely and easily managing patient data

For several years, Docquity, Southeast Asia’s largest network of healthcare professionals (HCPs), connecting three out of every four, has collected data on doctor practice habits, learning trends and communication preferences. Insights are collated based on online and offline surveys of doctors across the region and specialties. The objective is to inform a deeper understanding of healthcare needs in Southeast Asia, driving improved industry interactions and ultimately, patient outcomes.